Dept of Health and Human Services: Protecting Residents from Illegal Debt Collection
posted on November 24, 2022
The federal government is stepping up to better protect nursing home residents and their caregivers from illegal debt collection practices. The U.S. Department of Health and Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), and Consumer of Financial Protection Bureau (CFPB) recently sent a joint letter to nursing homes and their debt collectors urging them to comply with federal law.
“Nursing home residents and their families have the right to be free from harassment and financial pressures from facilities,” said CMS Administrator Chiquita Brooks-LaSure. “CMS supports CFPB’s focus on making sure debt collection practices of nursing homes comply with federal law. The Bureau’s action complements the significant work CMS and our partners are doing in support of the Biden-Harris Administration’s initiative to improve the safety and quality of care in our nation’s nursing homes.”